AIDS Healthcare Foundation

  • Case Manager-Navigator

    Job Locations US-CA-Oakland
    Req No
    Regular Full-Time



    Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?


    If so, AIDS Healthcare Foundation is the place for you!


    Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.


    AHF’s core values are to be:


    • Patient-Centered

    • Value Employees

    • Respect for Diversity

    • Nimble

    • Fight for What’s Right



    STILL INTERESTED? Please continue!


    Case Management Duties

    • Links clients to WORLD’s network of human, medical, and social service provider partners, as needed.
    • Provides a WORLD -hosted opioid abuse support group for HIV+ women of color at high risk for opioid dependency.
    • Offers direct linkage to harm reduction based chemical dependency programming.
    • Approaches clients via WORLD’s trauma -informed and gender -responsive theoretical frame in assisting clients in determining an Individual Service Plan (ISP) for reducing their risk and /or usage of opioids with the ultimate goal of abstinence from all opioids in client’s pain management.
    • Engages with clients using Motivational Interviewing techniques and culturally appropriate approach to the prevention education intervention.

    Navigator Duties

    • Works closely with WORLD clinic-based Peer Advocates to ensure on-site advocacy, support, information, and referrals.
    • Interviews applicants and clients regarding their current financial and /or health insurance status to assess what public assistance options are applicable to fulfill a PrEP prescription.
    • Assists clients with completing application processes (paperwork, phone calls, linkage to providers, etc.) for insurance enrollment, co-pay programs, and benefits programs concerning coverage and payment.
    • Reviews all eligibility, insurance, and benefits paperwork for clarity and completion.  
    • Navigates funding resources for clients dealing with substance addiction, mental illness, domestic violence, chronic physical condition, and access HIV care.
    • Provides Early Intervention Services to avoid HIV related health complications.
    • Provides direct client advocacy and referrals needed to facilitate more rapid appointment.

    Participation in Meetings/Committees

    • Attends meetings as assigned.


    Supervisory Responsibilities

    • This job has no supervisory responsibilities



    • At least 2 years Case Management and or Benefits trained to assist clients to secure benefits such as Med-Cal, Family PAC, and PrEP.  
    • High school degree or equivalent.  
    • Experience in working in human services provision at community agencies, healthcare settings, and functional knowledge related to HIV/AIDS is plus.  
    • Familiarity with service options available to support and empower women living with HIV/AIDS.
    • Knowledge of harm reduction, healthy coping, and steps for networking with providers preferred.
    • Knowledge of criminal justice systems, substance abuse, and mental health is preferred. 


    We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.  The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.


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