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Every day at Broward House someone finds healing; someone’s mind is renewed; hope and health restored. All because of our team of incredibly skilled and passionate Care Guides (potentially YOU!)

What does it mean to be a Care Guide? All Staff in each position at Broward House is considered a Care Guide it is the goal of everything we do from Finance to Social Worker

It means you are driven by improving community and ready to serve our neighbors in need. You care about important issues like mental health, HIV prevention and care, affordable housing, and improving the overall health of your community. 

You see challenges as opportunities and enjoy learning new things. You are self-motivated with an ability to shift priorities based on the need of the clients, and Agency. You believe that change is possible and ready to do the necessary work to make it happen.

At Broward House, we are doers. Words are good, but action is better. Our work is serving others, providing care to people living with HIV and uplifting our most vulnerable communities. 

We are a united group, guided by our Core Values… We are Authentic, Consistent, Adaptable, and Resolute in our mission. Dignity is our foundation and client care is at the center of everything we do. We believe everyone has value and deserves to be seen, heard, and empowered!

If this describes you… YOU may belong here! We are your people.

Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health.  Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care.

This position is responsible for the organization and daily support for operations of the assigned facility, including administrative support to the program directors. Promotes a positive and supportive working environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains databases, data entry, data tracking systems and reports as assigned.
• Maintain procedures and organizational needs for the assigned facility.
• Provide IT interventions and troubleshooting for facility.
• Point person for tickets for facilities and IT assistance
• Participates in maintaining structure and order and necessary drills for the Client Services Center and document incidents, concerns, and observations. 
• Provide administrative assistance to the Managers and/or Director in the assigned facility.
• Attend and participate in staff meetings, program meetings, and staff training as determined by supervisor.
• Participate in maintaining structure and order in the facility by reporting and documenting incidents, concerns and observations consistently
• Order and maintain supplies, equipment, and custom printing. Maintains forms for facility, based on program and departments housed at facility, as assigned
• HIV/STD and Hepatitis C screenings which includes collection of blood samples and urine specimens adhering to universal precautions for on-site testing requests as needed.
• Maintains neat and welcoming entrance to the facility directing guests and visitors during office hours, and Welcome and on-Board New Employees.
• Maintain required regulations documents on bulletin boards and binders in the front office.
• Complete Case Management Support tasks including but not limited to obtaining eligibility documentation at appropriate intervals and client action plan follow-up.
• Performs other duties as assigned.
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KNOWLEDGE, SKILLS, AND ABILITIES:

• Must have strong comfort level working with the target population as well has working some late nights at locations with high traffic of target population.
• Knowledge of community / County resources
• Excellent verbal and written communication skills with the ability to communicate with diverse populations in public settings
• The ability to effectively engage and work in a stressful environment with high-risk, vulnerable client population and people in crisis.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• An ability to maintain a strong sense of respect for confidentiality involving both clients and fellow employees.
• Ability to establish and maintain effective working relationships with employees, other agencies and the public
• Ability to follow written and verbal instructions and meet established deadlines
• Advanced knowledge computer skills required: Microsoft outlook email, office
• Basic math skills required: addition, subtraction, multiplication, and division
• Ability to work independently with minimal direction
• Knowledge of basic risk reduction methods
• Basic Assessment Skills
• Basic individual intervention skills
• Ability to legally operate a motor vehicle and provide own transportation

EDUCATION AND WORK EXPERIENCE

• High School Diploma or Equivalent or (1) year of job-related experience preferred.
• Knowledge of HIV/AIDS and conducting Intervention/Prevention services with minority and at-risk preferred.

CERTIFICATES AND LICENSES

• HIV 501 State of Florida Certification
• Certification in Phlebotomy preferred.
• Valid Florida Driver’s License and proof of insurance required.  On-going proof of insurance is required.
• Must have on-going reliable transportation for work-related activities

Important Notes

Applicants must submit to a Level 2 Background and Pre-employment Drug Screening. 

Broward House offers a comprehensive benefits program which includes the following:  Health, dental, and vision coverage, Flexible Spending Account, short term and long term disability, 401k, and life insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We at Broward House believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.