AIDS Healthcare Foundation

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Director of Operations - Africa Bureau

Director of Operations - Africa Bureau

Req No 
Job Locations 
Hidden (8739)
Regular Full-Time

More information about this job




Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?


If so, AIDS Healthcare Foundation is the place for you!


Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.


AHF’s core values are to be:


• Patient-Centered

• Value Employees

• Respect for Diversity

• Nimble

• Fight for What’s Right



STILL INTERESTED? Please continue!




Essential Responsibilities

Reporting to the Bureau Chief, the DOO will lead all internal operations and will have the following responsibilities:


  • Provide effective and inspiring leadership by being actively involved in all programs and services, developing a broad and deep knowledge of all programs.
  • Identify opportunities for AHF to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges.
  • Lead, coach, develop, and retain high-performance of Bureau staff with an emphasis on developing capacity in strategic analysis and planning and program budgeting.
  • Prepare and submit an annual operational budget, manage effectively within this budget, and report accurately on progress made and challenges encountered.
  • Ensure the continued financial viability of the bureaus operational programs through sound fiscal management.
  • Working in partnership with the ABC, create strategic plans and implement new processes and approaches to achieve it
  • Coordinate the development of annual work plans and budget
  • Lead the performance management process that measures and evaluates progress against set goals for the organization
  • Provide for all staff a strong day-to-day leadership presence; bridge national and regional operations and support an open-door policy among all staff

Program Building

  • Partner with the ABC in essential internal leadership activities (human resources, administration, and organizational planning).
  • Ensure that all programmatic partners’ contracts and MoUs are up to date
  • Develop/improve and implement standard operating policies and systems in relation to procurement, supply chain and logistics management and assets management.
  • Identify polices and standard operating procedures that are required for efficient and effective performance of programs

Human Resources, Finance and Technology

  • Cultivate the values and mission of AHF within the organization
  • Together with the HR department, instill a “coaching” culture within the Bureau; upgrade human resources functions including: training, development, compensation and benefits, employee relations, performance evaluation and recruiting
  • Work with the Finance   and budget departments to ensure financial information enables strategic budgeting and monitoring of financial performance vs program
  • Analyze the current technology infrastructure and scope, plan in for and provide guidance on technologies that support the growth of specific program areas and the organization overall
  • Manage and participate in increasing segments of information technology, human resources (recruiting, reviews, staff deployment/workload balancing, and career progression) with related internal communications and budgeting/finance duties.
  • Identify best practices and improve internal systems with an eye toward future needs and budget realities
  • Work closely with the finance team and Country Managers in the budgeting process, mentor and support staff in this area
  • Develop and implement systems for reporting, monitoring and measurement of performance in the Operations department
  • Participate in proposal preparation and granting writing
  • Share in knowledge dissemination, reporting, and communications.

External Relationship Development:

  • Manage and cultivate existing relationships with funders and partners to secure and expand revenue streams.
  • Publicly represent AHF with the media and external constituency groups including community, governmental, and private organizations