AIDS Healthcare Foundation

Returning Candidate?

Support Services Counselor - South Africa

Support Services Counselor - South Africa

Req No 
Job Locations 
South Africa-Umlazi
Healthcare Center Operations
Regular Full-Time

More information about this job




Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?


If so, AIDS Healthcare Foundation is the place for you!


Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.


AHF’s core values are to be:


• Patient-Centered

• Value Employees

• Respect for Diversity

• Nimble

• Fight for What’s Right



STILL INTERESTED? Please continue!


  • Collaborate with other health care professionals (doctor, nurse, social worker, community health care worker, home-based caregiver, psychologist.) in maintaining treatment protocol.
  • Provide direct and comprehensive primary, preventive and therapeutic care to patients.  How is documentation of their care conducted?  Refers to support groups and these are recorded in support group register.
  • Teach and counsel patients, family on disease prevention and staying healthy.
  • Assist patients with adherence counseling and document the session in counseling form.
  • Provide ongoing psychosocial counseling to clients attending the clinic. 
  • Assist with the reading and interpretation of the CD4 count results to clients. 
  • Brings questions and concerns to the physician as necessary.
  • Maintain filing system for all client records including psychosocial forms, laboratory results and medical records. Client confidentiality to be maintained at all times.
  • Enter client visit details into the psychosocial register and the Global Trak databasewhen providing cover for data capturer.
  • Provide training to patients ready for ARV treatment and provide them with the clinical and laboratory goals of ARV’s.
  • Provide the Admin Manager with weekly and monthly statistics of patients visiting the clinic, for purposes of reporting
  • Identify clients who are defaulting and furnish team with relevant information for intervention.
  • Prepare patients for the ARV’s and provide them with information of the clinical goals of ARV’s.
  • Provide patients with appropriate information on laboratory goals of ARV’s and the conditions necessary for successful ART.
  • Participate in daily team de-briefing sessions.
  • Preparation for weekly sessions with supervisor by noting challenges encountered and planning for the next weeks activities.
  • Prepare monthly report on services rendered for submission to supervisor. 
  • Assist administrative team as requested.