AIDS Healthcare Foundation

National Medical Director

South Africa-Umlazi
Req No
Regular Full-Time




Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?


If so, AIDS Healthcare Foundation is the place for you!


Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.


AHF’s core values are to be:


  • Patient-Centered
  • Value Employees
  • Respect for Diversity
  • Nimble
  • Fight for What’s Right



STILL INTERESTED? Please continue!





Clinical Responsibilities include:

  • Researches, develops and implements clinical excellence initiatives in partnership with administrative, clinical leadership and the Bureau Medical and Quality teams.

  • Maintains 30 hours weekly to see patients at the clinic, providing initiation, treatment, care and follow-up as required.
  • Ensures that all patients access various diagnostic tests. Analyses and evaluates medical procedures and diagnostic tests that promote good clinical outcomes in accordance to standard guidelines.
  • Provides leadership in analysis of reports, tests, examination and facilitation of referrals to medical specialists or other practitioners for specialized treatment.
  • Participates in setting up and ensuring that, referrals from other government clinics is operational within the agreed context with the Department of Health and partner institutions.
  • Responsible for maintaining delivery of high quality medical care and efficiency of all services provided within the program.
  • Audits key institutional quality of care indicators and outcomes including deaths, drop outs and adherence to anti retro-viral therapy and makes or implements standard recommendations to clinic staff, for appropriate follow-up.
  • Participates in the development and implementation of SOPS by ensuring that staff understand and adhere to them
  • Responsible for chart review and peer review following the guidelines established by the Quality improvement committee. Must review at least 20 charts per week.
  • Leads the efforts to create, document, and demonstrate effective clinical integration
  • Participates in Africa medical staff, Quality Improvement meetings and medical directors meetings (at minimum once a month) to discuss difficult patients and management issues. At least two cases should be presented per quarter.
  • Ensures and monitors that all clinic staff participate in scheduled staff and recommended CME (continued medical education) in a manner that upholds peer interaction, with monthly CMEs held per clinic site
  • Pharmacy: ensure adequate ,uninterrupted supply of drugs and that a proper logistics management system is in place
  • Ensures compliance with procurement policy and procedures for all medical supplies and commodities.
  • Reviews all monthly pharmacy projections and orders.
  • Responsible for day to day medical operations of clinic, including but not limited to:
    • Develops departmental flow charts,
    • Designs and implements patient flow
    • Develops operational and clinical SOPs and ensures compliance
  • Analyses clinical data to inform quality of care in consultation with the M & E team
  • Participates in or takes the lead at the clinic in deriving operational research topics aimed at improving quality of care or service delivery
  • Provides management support, mentorship  and direction to subordinates


Management responsibilities include: 10 hours per week


  • Deputizes for the Country Program Director in her absence
  • He/she is involved in/actively participates in management of resources such as staff, infrastructure, maintaining strategic partnerships; reporting and ensuring quality  standards of care  are delivered in all supported provinces 
  • Represents AHF at partnership/ stakeholder meetings, media and other related events when required to
  • Participates in job analysis for vacant posts, planning and patient flow/design for the clinic.
  • Participates in hiring, orientation of new employees.
  • Responsible for planning, assigning and directing work in the clinics
  • Responsible for appraising performance; rewarding and disciplining employees who you supervise; addressing complaints and resolving problems raised by clinical staff and clients.
  • Develops the capacity of the workforce to contribute to and respond to strategic priorities, with emphasis on expanding access to ARV’s and continuously providing quality care.
  • Organizes staff training on medical protocols, new guidelines/directives in accordance with current legislation etc
  • Encourages and fosters a positive culture and safe work environment for staff
  • Maintains adequate provider staffing in each healthcare center to ensure smooth flow of services.
  • Ultimately responsible for day to day operations and decision making involving front office, nursing, pharmacy, and case management in liaison with appropriate managers/directors
  • Prepares monthly and other important reports as necessary and required by AHF management.
  • Interacts and liaises with partners in a manner that is professional and promotes the principle of positive collaboration
  • Undertakes any other duties as may be assigned from time to time.


Education and/or Experience

  • Must have a Bachelor’s degree (MBCHB or equivalent) from an accredited university with minimum of 10 years providing HIV care; plus at least 3 years of managerial experience. Must have a Post graduate degree in Public health, Infectious diseases or Internal medicine. Post graduate management training is an added advantage
  • Should have regional and/or national experience in quality outcomes; credibility as a clinician with experience in practice for an extended period of time following training



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.    The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:


  • Collegiality and Teamwork:
    Evidence of an ability to create a culture of collegiality and respect for both the community and staff contribution to success as evidenced by a history of removing barriers, providing resources, and skill at facilitating the subordination of individual needs in order to achieve a common goal.
    Group-oriented, collaborative, and exhibits a positive attitude and appropriate humility. Must be a problem solver, team player, and be self-motivated and driven.
    Must be focused on the development of people including strong skills in mentoring, coaching, building effective teams, selecting physician management talent, and building and growing skill sets.
    Leads by example and through influence

Ability to work with and develop strong relationships with local and regional directors of operation.

  • Results Orientation:
    Action-oriented with an understanding for process. A can do attitude. Hands on.
    Demonstrates that he/she has the analytical problem-solving skills necessary to help the organization accomplish its mission.
    Will be able to point to examples of having delivered outstanding results in quality and performance improvement initiatives.
    A good business sense; able to link quality care and patient safety to improved financial performance.

A highly self-motivated, highly energetic individual with an internal sense of direction that demonstrates initiative and achieves results within a team environment

  • Strategic Orientation:
    Have a track record of translating overarching organizational strategy into an effective, action plan for the implementation across the country

Computer Skills

  • Proficiency in MS Word, MS Excel and power point.

Language Skills

  • Ability to read, analyze, interpret and write complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints in both English and the local language spoken by most patients. 

Certificates, Licenses and Registrations

  • Up to date registration with, Medical council of South Africa or similar professional body responsible for registration.


Other skills and abilities:

  • Must be able to travel at least 50% of the time within South Africa
  • Sensitivity to patient population and issues surrounding HIV/AIDS.
  • Ability to prioritize tasks in a rapidly changing environment.
  • Ability to develop proposals, write abstracts and understand basic research concepts.
  • Possess a fundamental understanding of various models of care as they pertain to HIV  care and related services at both facility and community levels
  • Demonstrate experience in creating a working environment to mitigate risk and reduce bad clinical outcomes across a national system
  • Experience and knowledge in evidence based medicine and  quality improvement methodology and use of data to inform decision making
  • Demonstrated track record of creating a culture of quality in the organization as well as success in engaging and partnering with clinicians.
  • Possesses good grasp of clinical work flow in the healthcare setting with an interest in clinical information systems and outcomes measurement.
  • Demonstrated commitment to patient care improvement, physician development, and patient safety.


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