AIDS Healthcare Foundation

Housing Assistant

US-GA-Atlanta, GA
Req No
2017-6608
Category
AID Atlanta
Type
Regular Full-Time

Overview

Join the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.

 

AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.

Today, AID Atlanta offers a broad range of services and has grown to be the most comprehensive AIDS service organization in the Southeast.  AID Atlanta currently offers HIV/AIDS prevention and care services, including (but not limited to) Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs, Linkage Services, Case Management, and a state-wide Information Hotline.

The mission of AID Atlanta is to reduce new HIV infections and improve the quality of life of its clients by breaking barriers and building community.

AID Atlanta’s core values:

  • Respect
  • Compassion
  • Service
  • Integrity

If you would like to be a part of fostering empowerment in someone’s life, AID Atlanta is the place for you.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Process, verify eligibility and select appropriate member applications for financial assistance.
  • Complete required documentation, tracking, monitoring and reporting for grant purposes.
  • Communicate with Case Managers, Group Managers and Members regarding the outcomes of financial assistance applications.
  • Maintain proper record maintenance, current and archived, in compliance with HIPAA standards for all financial assistance programs.
  • Conduct 6 month reviews for recipients of financial assistance.
  • Communicate with members, landlords, utility companies and medical providers in order to obtain information needed for housing/file records (i.e., updated billing information, verification of receipt of check)
  • Work with The Finance Department to coordinate the processing of checks to ensure that financial assistance payments are made in a timely manner.
  • Interface with other HOPWA funded agencies to ensure that services are not duplicated.
  • Conduct internal quality assurance Chart Audits.
  • Responsible for ensuring that transportation assistance is available as budget permits.
  • Maintain records of approvals and denials for applications related to HOPWA funding
  • Set up TBRA Case Files, calculate subsidies and prepare contracts for all approved TBRA Members.
  • Schedule and facilitate face to face orientations with new TBRA Members to discuss contracts, goals and program expectations.
  • Process contract addendums and inform all parties involved of changes to TBR contracts including Landlords, Case Managers and Members.
  • Notify the Housing Coordinator of any problems, concerns, support needs, and/or trends related to Housing.
  • Obtain information from Case Managers on progress toward achieving goals and any updated information associated with the case.
  • Document all work done with and on behalf of members into agency client database system in accordance with documentation standard.
  • Provide new employee and continuing education training for Case Managers on financial applications and processes in collaboration with TBRA Team Coordinator.
  • Organize and facilitate Monthly Right Track Workshop for all approved Members ensuring all Members attend within 60 days of TBRA approval in collaboration with TBRA Team Coordinator.
  • Submit monthly spreadsheets on STRMU, SDAP, TBRA, Transportation Assistance and JHF to Associate Director of Housing.

 

ADDITIONAL FUNCTIONS

  • Assist Associate Director of Housing in preparation for and during HOPWA Audits
  • Actively participate as a member of Housing’s multi-disciplinary team
  • Prepare all mandated reporting as required by supervisor, contract agency and funding agency
  • Attend monthly individual supervision with Tenant Based Rental Assistance Team Coordinator
  • Attend monthly group supervision with Tenant Based Rental Assistance Team Coordinator
  • Attend monthly Department of Client Services meeting
  • Attend monthly required meetings and trainings
  • Attend monthly all-agency meeting
  • Other special projects, duties and responsibilities, as needed

 

SUPERVISORY RESPONSIBILITIES

  • This employee will not have any supervisor responsibilities.

Qualifications

QUALIFICATIONS:

Education & Work Experience

  • High school diploma or equivalent with two years working in the social service field
  • Experience with the terminally ill, knowledge of AIDS program development and non- profit service agency preferred.
  • Considerable skill in developing and maintaining databases and spreadsheets in Microsoft Excel.
  • Knowledge of the housing-related difficulties affecting the well-being and health status of individuals with HIV.
  • Considerable skill in locating and developing housing resources.
  • Ability to communicate with clients and case managers on housing related issues.
  • Working skill in communicating effectively with a wide variety of service providers.
  • Ability to work independently and to meet deadlines on multiple tasks.
  • Bi-lingual preferred but not required

Competencies

  • Detail oriented
  • Knowledge of the housing-related difficulties affecting the well-being and health status of individuals with HIV.
  • Ability to work independently to meet deadlines on multiple tasks
  • Flexible and Resourceful team player who excels at building trusting relationships with Members, Colleagues and Community partners.
  • Computer proficiency in Windows operating systems and Microsoft office, particularly Microsoft excel.
  • Possesses excellent oral and written communication skills allowing for accurate and effective exchange of information with a variety of individuals (clients, case managers and service providers) in positive or negative situations.
  • Exceptional active listening skills.
  • Ability to maintain professional boundaries with consumers.
  • Innovative problem-solver who possesses the ability to resolve issues with workable solutions based on available information, sound judgment and reasoning.
  • Ability to understand the obligations, functions, and programs of the agency and its relationship to staff, clients and the community.
  • Requires an ability to establish appropriate priorities and work systematically.
  • Personable person who is able to establish positive and harmonious relationships with colleagues, members and community entities.
  • Ability to treat people in a culturally appropriate manner within a diverse work environment.
  • Dependable, responsible contributor committed to excellence and success.
  • Seasoned professional whose honesty and integrity provide for effective leadership and optimal business relationships.

We at AID Atlanta and AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

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