AIDS Healthcare Foundation

Quality Project Manager

US-CA-Los Angeles
Req No
Managed Care
Regular Full-Time




Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?


If so, AIDS Healthcare Foundation is the place for you!


Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.


AHF’s core values are to be:


• Patient-Centered

• Value Employees

• Respect for Diversity

• Nimble

• Fight for What’s Right



STILL INTERESTED? Please continue!



AIDS Healthcare Foundation is seeking a full-time, Quality Project Manager to assist at our Managed Care Division located at the following address:


1001 North Martel Avenue

Los Angeles, California 90046


Hours of Operations:  Monday - Friday, 8:30am-5:30pm



The Quality Project Manager is an innovative thought leader and provides oversight and direction for all the performance excellence and quality initiatives throughout AIDS Healthcare Foundation. The Quality Project Manager works collaboratively with all AHF Staff to operationalize assigned QI initiatives as well as support all QI initiatives as needed. Quality Project Manager will possess a skill set needed to will improve and validate health measurement analytics and graphic reports, satisfaction surveys, writing performance improvement projects acceptable to regulatory agencies, management of work plans and adherence to timelines. 


Work will involve multiple initiatives and projects at any given time and will change as the product lines and their related initiatives and projects evolve.  The Quality Project Manager facilitates the Quality Management Committee and its 9 supporting committees as well as assist in staff education program efforts.



Under general supervision and/or as part of various workgroups and teams, the Quality Project Manager performs the following essential functions within the framework of AHF’s the core functions and essential services for people living with HIV/AIDS. Other duties may be assigned.


Quality and Performance Improvement and Health Education

  • Facilitates and implements the development, tracking, implementation and evaluation of a comprehensive quality improvement compliance/communication plan in order to keep department deliverables completed in a methodical and timely fashion.
  • Leads and directs process improvement activities that provide more efficient and streamlined workflow in an integrated delivery system environment.
  • Presents results of improvement efforts and ongoing performance measures of clinical processes within the organization to senior management and clinical leadership as needed.
  • Assist with the health education improvement function within the facility in collaboration with the administrative and clinical leaders of the organization for staff, providers, members and others such as vendors, if required.
  • Facilitates and implements the development, implementation and evaluation of a comprehensive quality improvement plan, work plan and assessment.
  • Assure QI work plan and action plans are accomplished.
  • Coordinates the process for AHF compliance activities related to accreditation and regulatory compliance including the Model of Care.
  • Provides technical assistance and training on quality assessment and health improvement principles, design and methods.


Dimensions of Practice

  • May coach or mentor the work of others in the context of a quality improvement team.
  • Maintains familiarity with a variety of the field's concepts, practices, and procedures.
  • Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected.
  • May participates in the design and application of the individual, organizational and community health improvement strategies.
  • Supports the HEDIS Project as needed.


Analytics and Informatics

  • Performs analysis of data including data validation to support accurate and reliable reporting.
  • Makes sound conclusions and recommendations about the data using appropriate statistical methodology.
  • Create timely and accurate presentations of data including appropriate graphics based on statistical methodology.
  • Coordinate external and internal quality reporting functions within the organization and ensure that the reporting formats meet the needs of the audience to whom they are delivered.
  • Contributes quality improvement, community health, and public health informatics expertise to the AHF’s community needs assessment process, health improvement goal setting, identification of public health policy and action options, program development, and creation of monitoring and evaluation plans.


Leadership and Systems Thinking

  • Assist and supports the implementation of health analytics initiatives.
  • Demonstrates knowledge regarding and compliant with applicable professional practice guidelines and any other Federal and State laws and regulations applicable to practice as a healthcare quality professional.
  • Supports the National Quality Director by contributing to the creation of a positive work environment that embraces the organizations mission and its process to implement its values.


Policy Development and Program Planning

  • Serves on AHF committees involved in quality improvement, health education and policy and procedure development related to both.


Communication and Cultural Competency

  • Delivers targeted, culturally appropriate information to help individuals and groups understand health promotion and disease prevention information, policies, and regulations.
  • Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic, sexual orientations, lifestyles and physical abilities.
  • Adheres to ethical principles and AHF in the collection, maintenance, use, and dissemination of data and information.


Financial Planning and Management

  • May be asked to contribute to the development and preparation of the budget for quality improvement, health promotion and disease prevention initiatives and programs.



  • Assumes responsibility for own professional growth and development by pursuing education, participating in professional committees and work groups and contributing to a work environment where continuous improvements in practice are pursued.

Participation in AHF Meetings/Committees

Attends meetings as assigned.


Supervisory Responsibilities

None except in “acting” capacity if needed.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desired knowledge, skills & abilities include:

  • Strong knowledge of accreditation, federal and state regulations/requirements
  • Workforce management
  • Strong analytical and problem solving skills
  • Excellent verbal and written communications skills
  • Excellent case preparation and abstracting skills
  • Team player who builds effective working relationships
  • Ability to work independently and with others
  • Medical coding knowledge
  • Strong organizational skills
  • Ability to effectively analyze, interpret, apply and communicate policies, procedures and regulations

OR Any

combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.


Education and/or Experience

Master’s degree in public health or related field and two (2) years experience in data management and quality improvement. At least one year experience in quality-related function in a healthcare setting. At least one year supervisory experience.

Computer/Software Skills & Abilities

To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software, Data Analytics.


Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Mathematical Skills

Very High Skills:  Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, rations, and proportions to practical solutions.


Reasoning Ability

Very High Skills:  Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Computer/Software Skills & Abilities:

To perform this job successfully, an individual has should have knowledge of Microsoft Office software.








This level of skills is necessary in order to use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges, and also perform basic work with existing Macros. A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.

The person has the skills to

·   Work with sections, create templates, use styles, and customize them.

·   Create and format complex tables, and manage table data.

·   Create Mail Merges, sort and filter them.

·   Customize Toolbars.

·   Insert graphic elements.

·   Run and record Macros.

·   Format documents, control page and document appearance, paginate and link table of contents.

Mail merge, generate envelopes, etc.



This level of skills is required to work with multiple worksheets, filter data, use integrate functions, and manipulate databases.  With this level of skills, a person understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel.

The person has the skills to

·         Create, modify, and format charts.

·         Use graphic objects to enhance worksheets andcharts.

·         Filter data and manage a filtered list.

·         Perform multiple-level sorting, use sorting options, and design considerations.

·         Use mathematical, logical, statistical, and financial functions.

·         Group and dissociate data and perform interactive analysis.

·         Create and modify some Macro commands.



This level of skills is required to design, create, and modify databases, tables, queries, forms, and reports.  A person with this level of skills understands the different database concepts and structures and is familiar with data validation and indexing techniques

The person has the skills to

·         Plan, conceive, create, save, manage, and maintain a database.

·         Modify a database structure.

·         Generate new records and modify them.

·         Create tables with Table Wizard and in Design View and work with them.

·         Find, edit, filter, and sort records.

·         Create and use Select Queries to view specific records and to perform calculations.

·         Create, use, and customize forms, and reports.

·         Work with Data Access Pages.

Power Point


This level of skills is desired, basic skill required to customize templates and the PowerPoint environment, and to make a presentation interactive by using hyperlinks and action buttons.

The person has the skills to

·         Create a template and work with a Design template.

·         Work with graphics, animation and multimedia, inserting movies and sound.

·         Work with the Office Suite to create slides from an outline and send slides to Microsoft Word.

·         Customize PowerPoint toolbars and automate the slide production.

·         Use AutoCorrect and the Style Checker.

·         Build interactive presentations, using hyperlinks, creating interactive objects, working with Slide Show options, and using the Meeting Minder.

·         Explore online meetings and broadcast presentations



This level of skill is desired to develop process flow charts, organizational charts and incorporating drawings into other documents

The person has the skills to:

·         Create a process flow or organizational diagram and insert it into documents

·         Associate data with the shapes in the diagrams

·         Develop charts that are connected and self populate from a database.

·         Import and export Word outlines or Visio diagrams into either program

Internet Explorer


This level of skill is required to conduct research, obtain data and connect with work related social networking programs.

The person has the skills to:

·         Conduct data searches

·         Manage internet and intranet sites

·         Update MC websites

·         Utilize social networking sites to expand the sphere of influence of the MC Division.


Certificates, Licenses and Registrations

Certified Professional in Healthcare Quality (CPHQ). If not certified, will obtain certification within 24 months of hire.




We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.




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