AIDS Healthcare Foundation

Bi-Lingual Information Services/InfoLine Coordinator

US-GA-Atlanta, GA
Req No
2017-6802
Category
AID Atlanta
Type
Regular Full-Time

WHO WE ARE

Join the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.

 

AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.

Today, AID Atlanta offers a broad range of services and has grown to be the most comprehensive AIDS service organization in the Southeast.  AID Atlanta currently offers HIV/AIDS prevention and care services, including (but not limited to) Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs, Linkage Services, Case Management, and a state-wide Information Hotline.

The mission of AID Atlanta is to reduce new HIV infections and improve the quality of life of its clients by breaking barriers and building community.

AID Atlanta’s core values:

  • Respect
  • Compassion
  • Service
  • Integrity

If you would like to be a part of fostering empowerment in someone’s life, AID Atlanta is the place for you.

YOUR CONTRIBUTION TO OUR SUCCESS!

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Establish rapport with callers/clients by answering questions for callers, walk-ins and on-line in English and Spanish 
  • Inquiries about HIV/STDs and refer consumers to medical, counseling and social services.
  • To asses needs of callers for referral to AID Atlanta Client Services Case Management and care within the AID Atlanta EMA
  • Establish partnerships with agencies and providers, especially in the Hispanic community.
  • To assist the Program Manager with securing Health Fairs, Speakers Bureau requests
  • Assist the Program Manager by attending Health Fairs, and speaking at requested Speakers Bureau engagements as needed.
  • Assist with ongoing research updating the GA AIDS & STD InfoLine’s Database of local and state organizations for medical, mental health, dental and other social services.
  • To update research and disseminate information on HIV/STDs for staff and volunteers.
  • Collect caller, walk-in and Email data to enter into the appropriate database.
  • Provide monthly reporting on demographics and analysis of outcomes.
  • Develop and maintain working relationships with agencies and organizations, and in particular, the Hispanic community partners to advertise the GA AIDS & STD InfoLine throughout the state of Georgia.
  • Attend and participate in required (by the grant and AID Atlanta), scheduled trainings, webinars, onsite and offsite for ongoing staff development.
  • Ability to train, coordinate, support and motivate volunteers.
  • Other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES

  • Assist in training and leading staff and volunteers on the GA AIDS & STD InfoLine

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