AIDS Healthcare Foundation

Group Manager

US-GA-Atlanta, GA
Req No
2017-6813
Category
AID Atlanta
Type
Regular Full-Time

Overview

Join the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.

 

AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.

Today, AID Atlanta offers a broad range of services and has grown to be the most comprehensive AIDS service organization in the Southeast.  AID Atlanta currently offers HIV/AIDS prevention and care services, including (but not limited to) Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs, Linkage Services, Case Management, and a state-wide Information Hotline.

The mission of AID Atlanta is to reduce new HIV infections and improve the quality of life of its clients by breaking barriers and building community.

AID Atlanta’s core values:

  • Respect
  • Compassion
  • Service
  • Integrity

If you would like to be a part of fostering empowerment in someone’s life, AID Atlanta is the place for you.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Develop and/or assist in the development, monitoring, implementation and adherence of program policy, procedures and standards of care for the purposes of maintaining consistency and accountability
  • Establish, monitor and manage allocated budgets by recording and tracking expenditures on a monthly basis as required.
  • Prepare and submit required monthly, quarterly and annual reports for grant purposes or for submission to the Director of Client Services
  • Prepare and submit information and statistics to assist in grant writing process for obtaining government, foundation and unrestricted funding for CS programs.
  • Prepare for and participate in grant funding monitoring site visits (Ryan White, DCH, ADAP, HOPWA, Part D, etc)
  • Recruit hire and train qualified staff to fulfill Client Services program duties as assigned.
  • Provide ongoing training to DCS staff to increase their level of competency
  • Conduct probationary and annual employee performance evaluation/review with direct reports for the purposes of providing feedback of their observed strengths and areas of improvement.
  • Handle Administrative HR duties including tracking of employee leave, absences vacation, CM coverage, etc.
  • Address disciplinary actions of direct report staff and advise Director of Client services of intended action implemented to improve situation
  • Build partnerships, communicate regularly and maintain appropriate working relationship with off-site service providers/partners to ensure ongoing effectiveness of site based case management and effective collaboration communication between case manager and off-site staff(including attending off-site meeting making site visits, etc)
  • Attend and actively participate in various local, community, state-wide national meetings, committee and workgroups (e.g. Ryan White, HOPWA, HRSA DCH Business Advisory Councils, Community based agencies, etc) to build partnerships between agencies, add resources and impact local community policies.
  • Conduct presentations about case management to various professionals/agencies as required.

 

SUPERVISORY RESPONSIBILITIES

  • Provide direct leadership, supervision and support to Client Services staff for the purposes of ensuring that the objectives and deliverables of the department are being met.
  • Conduct and document supervision sessions with CS Staff monthly for the purposes of addressing difficult situation, coaching and providing support and facilitating development opportunities.
  • Provide day to day support, guidance and encouragement to case managers for the purposes of ensuring effective service provision for clients
  • Communicate regularly with case managers about changes, updates improvements etc in service delivery issues or other agency related issues that directly impact direct reports and/or clients.
  • Prepare and facilitate monthly group meetings with direct reports to keep them abreast of changes of policies, builds a team that supports one another in servicing clients needs and encourages development of new skill/competencies.

Qualifications

EDUCATION & WORK EXPERIENCE

  • Master’s Degree in Social Work, Counseling, Public Health, or other Social Service Field
  • Two plus years experience managing direct report staff or can demonstrate proven management and leadership skills and competencies Basic knowledge of HIV/AIDS
  • Some previous experience in Human Services delivery field
  • Must pass criminal background check.

COMPETENCIES

  • Embraces and displays the agency’s core values of compassion, leadership, equality and empowerment
  • Culturally competent and able to work effectively with diverse populations
  • Possesses exceptional customer service and interpersonal skills.
  • Able to be a team player who can work effectively independently and also within a team with co-workers, other community care providers, speakers, etc.
  • Displays excellent leadership ability/skills (includes ability to hold self/others accountable and has great coaching skills)
  • Possesses program management experience and or abilities
  • Self-motivated, innovative, and creative
  • Possesses excellent organizational and planning skills.
  • Able to prioritize scheduled and unscheduled tasks
  • Has a basic knowledge about HIV/AIDS
  • Able to maintain confidentiality of health and other information.
  • Able to multitask/manage/de-escalate multiple crises
  • Possesses excellent problem solving skills
  • Empathetic, caring & patient
  • Detail Oriented
  • Able to effectively resolve conflict and cope with crisis situations
  • Is goal & task oriented
  • Has effective written & verbal communication Skills
  • Has excellent assessment and active listening skills
  • Able to motivate and inspire members and staff
  • Willing to improve on a continuous basis
  • Able to be flexible, dependable and resourceful
  • Possesses a positive and caring attitude
  • Open and responsive to coaching/feedback from others and other self development and improvement opportunities.
  • Proficient in using Microsoft Windows and Microsoft Office Applications, including Excel and Word; Proficiency with Internet 
  • Proficient in the use of  and/or experience with client record database systems      
  • Ability to operate standard office equipment including computers, fax machines, copiers, printers, telephones
  • Able to travel to meetings offsite, home/hospital visits, etc. as required for the job
  • Able to pass criminal background review

We at AID Atlanta and AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.  The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

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