AIDS Healthcare Foundation

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Front Office Clerk/Medical Assistant

Front Office Clerk/Medical Assistant

Req No 
Job Locations 
Regular Full-Time

More information about this job




Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?


If so, AIDS Healthcare Foundation is the place for you!


Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.


AHF’s core values are:


• Patient-Centered

• Value Employees

• Respect for Diversity

• Nimble

• Fight for What’s Right


Benefits at AHF


AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.


A Medical Assistant/Front Office Clerk contributes to AHF's mission by presenting a friendly, helpful face to patients, people seeking testing or pharmacy patrons. As the first person seen by those visiting the Health care Center, the Medical Assistant/Front Office Clerk is instrumental in making patients feel comforted and supported. This joint role allows the Medical Assistant / Front Office Clerk to provide support in a variety of ways both administratively and clinically.

Within their duties of scheduling appointments and screening patients for correct billing / financial information, as well as collecting new patient medical history, determining what tests/screenings are due during medical visits, taking patient vitals, and documenting all patient health-related complaints, this position has the opportunity to give standout service that enhances the reputation of AHF, encourage clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.


Attention to detail when pulling up patient charts and medical records, communicating with patients between provider visits for condition updates, and follow through on test/procedures ordered by providers will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently. The contributions made by the Medical Assistant/Front Office Clerk can help ensure the patient is receiving the highest quality of care.


The Medical Assistant/Front Office Clerk can enhance the experience of other members of the Healthcare Center staff, by lending a helpful hand when needed, being flexible, adaptable and thinking of their role as collaborative, rather than exclusive. In addition, providing feedback to about how service could be improved will allow the team members to enhance their contribution.


We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.  The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.